The GoTo Community is currently experiencing some technical issues affecting new posts and comments. You may need to reload the page you are on before you can post a comment. We are actively working with our service provider and apologize for the frustration.
Forum Discussion
Golder
5 years agoActive Contributor
Panelist Call In feature not showing Panelist in the Staff List
I have a panelist that could not join the webinar using the join link. He was receiving an error that the application could not be found or site could not be found. I have a Case Number for this, 151...
- 5 years ago
Hi,
The unidentified caller feature is only available in GoToMeeting at this time, but the GoToWebinar team have been made aware that there is interest in it for GoToWebinar and managing panelists.
J Newgen
5 years agoActive Contributor
We have major issues with Panelists who have to dial-in and avoid connecting to the webinar due to various network bandwidth issues. There has been talk over the years of being able to at least identify a phone number or a Caller ID (like Caller 01, or Caller 02)and having it show up in the staff list for GoToWebinar like GoToMeeting currently does. Is there a timeline for when this can be included? With no control over the phone callers without webinar link access, and no identification of their number or simple Caller ID in the control panel, the audio disruption can hugely impact the success of the meeting as staff are scrambling to identify who the person is that is causing unwanted noise.
GlennD
5 years agoGoTo Manager
Hi,
The unidentified caller feature is only available in GoToMeeting at this time, but the GoToWebinar team have been made aware that there is interest in it for GoToWebinar and managing panelists.