Forum Discussion

Gregor-CGSLabs's avatar
Gregor-CGSLabs
New Contributor
2 years ago

Payable on-demad webinar has expired! How can I fix this?

Hi Everybody   I have a problem with payable on-demand webinars. We have published several webinars that expired in December. The problem is that we couldn't set them up without an expiration date ...
  • KateG's avatar
    KateG
    2 years ago

    Hi CarolineO  welcome to the GoTo Community. This actually appears to be the intended behavior.  When checking 'no end date' it will be available for 1 year after the start date. Apologies for any confusion. You can schedule a new on-demand webinar with the same recording if you need to extend further. 

CarolineO's avatar
CarolineO
Active Contributor
2 years ago

I have the same issue! Called helpdesk and was told not possible to extend beyond one year and have to reset up every single webinar and change links on our website which I don't want to do. I have edited this before but when I try to extend date now on edit you cannot click on any future dates to extend the longevity of the webinars. Can anyone help?