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Forum Discussion

Gregor-CGSLabs's avatar
Gregor-CGSLabs
New Contributor
3 years ago
Solved

Payable on-demad webinar has expired! How can I fix this?

Hi Everybody   I have a problem with payable on-demand webinars. We have published several webinars that expired in December. The problem is that we couldn't set them up without an expiration date ...
  • KateG's avatar
    KateG
    3 years ago

    Hi CarolineO  welcome to the GoTo Community. This actually appears to be the intended behavior.  When checking 'no end date' it will be available for 1 year after the start date. Apologies for any confusion. You can schedule a new on-demand webinar with the same recording if you need to extend further. 

CarolineO's avatar
CarolineO
Active Contributor
3 years ago

Kate I did not check "no end date" though. Before you have always been able to edit webinar and amend end date to keep extending it as you describe above. This is no longer working. Can you help? 

KateG's avatar
KateG
GoTo Manager
3 years ago

CarolineO You will only be able to schedule for 1 year after the start date, even if you select no end date. This is the intended behavior, there may have been a bug that was overriding that previously.