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Chris Droessler's avatar
Chris Droessler
Respected Contributor
6 years ago
Solved

Play video embedded in PowerPoint and mix multiple computers and cameras to a GoToWebinar -

Have you ever wanted to play a video embedded in a PowerPoint file through GoToWebinar but can't because the audience sees a jumpy video with a low frame rate? Or you want to show off a computer p...
  • Quick_Cutter's avatar
    Quick_Cutter
    6 years ago

    11 Feb Second Update - The desktop apps for GTT and GTM won't work with the ATEM unless you can find an "IT Professional" who can whitelist certain ports in Windows 10 systems to allow them to receive video for GTT and GTM.  In other words, unless you want to screw with your registry files in hopes of making GTT or GTM work, you might want to investigate other web conference providers that just treat the ATEM Mini like a webcam.  (It looks like Chris was using a Mac, so it looks like Macs don't have this problem)

     

    11 Feb Update - this post was marked as an answer too soon.  Got the ATEM Mini, and it works with everything EXCEPT GoToTraining and GoToMeeting.  Support is telling me that the ATEM is "too professional" for GoToTraining and it only supports simple webcams.  Still trying to make it work, but not looking good.  This could be a deal breaker for GTT going forward.

     

    ORIGINAL POST:

    Thank you - this is really helpful.  I ordered an ATEM Mini earlier this week and am eagerly awaiting its arrival.  This device will do a lot to make my GoToTraining sessions a lot more professional.  I've been frustrated a long time by the inability to zoom smoothly and control the focus of webcams, and now I can use a real camera to capture my video.

Quick_Cutter's avatar
Quick_Cutter
Active Contributor
6 years ago

11 Feb Second Update - The desktop apps for GTT and GTM won't work with the ATEM unless you can find an "IT Professional" who can whitelist certain ports in Windows 10 systems to allow them to receive video for GTT and GTM.  In other words, unless you want to screw with your registry files in hopes of making GTT or GTM work, you might want to investigate other web conference providers that just treat the ATEM Mini like a webcam.  (It looks like Chris was using a Mac, so it looks like Macs don't have this problem)

 

11 Feb Update - this post was marked as an answer too soon.  Got the ATEM Mini, and it works with everything EXCEPT GoToTraining and GoToMeeting.  Support is telling me that the ATEM is "too professional" for GoToTraining and it only supports simple webcams.  Still trying to make it work, but not looking good.  This could be a deal breaker for GTT going forward.

 

ORIGINAL POST:

Thank you - this is really helpful.  I ordered an ATEM Mini earlier this week and am eagerly awaiting its arrival.  This device will do a lot to make my GoToTraining sessions a lot more professional.  I've been frustrated a long time by the inability to zoom smoothly and control the focus of webcams, and now I can use a real camera to capture my video.

  • watchman1's avatar
    watchman1
    Active Contributor
    2 years ago

    Just a workaround that I use. 

     

    I have an original Blackmagic Design Web Presenter that solves it for me.  I take the audio and video from my ATEM (usually as a single SDI or HDMI feed, though this device can accept audio via XLR and RCA as well) and send it to the Gen 1 Web Presenter.  The Web Presenter  downsamples to 1280x720, connects as a webcam, and works well.  The downsampled full-frame video will usually look superior to higher resolution videos in GTW and will decrease bandwidth requirements.  Frequently, the 720p version will outperform the 1080p version on legibility of busy or text-heavy slides.

    These first-generation devices have been discontinued, but you can still find them on eBay and other sites for about $150 (on this date).

  • Quick_Cutter's avatar
    Quick_Cutter
    Active Contributor
    6 years ago

    This was accepted as a solution a bit too soon.  Have not been able to connect the ATEM Mini to either GoToTraining or GoToMeeting.  I'm not a GoToWebinar subscriber.  Have tried two different computers - 1 that installed all of the ATEM driver software, and one that had not.  Both systems see Blackmagic Design as a webcam option, but neither work.  Just a black circle with a rotating flower of infinite waiting.

     

    If anyone has had success, please speak up.  I'm headed to support to see what can be done.

    • nikwashere's avatar
      nikwashere
      New Member
      6 years ago

      Same issue as above regarding the Mini not showing footage, only a spinning wheel as GTW tries to find the feed. 

      Any luck or updated software from GTW?

      • Quick_Cutter's avatar
        Quick_Cutter
        Active Contributor
        6 years ago

        No fix that I'm aware of.  I had to change vendors.  I'm not going to promote anyone specific, but every other vendor I tried worked effortlessly with the ATEM.

         

        GoTo support told me I had to go to a professional networking specialist to make changes to Win10 registry files to make my system compatible with GoTo.  Switching vendors was a lot easier and cheaper.