The GoTo Community is currently experiencing some technical issues affecting new posts and comments. We are actively working with our service provider and apologize for the frustration.
Forum Discussion
Solved
Play video embedded in PowerPoint and mix multiple computers and cameras to a GoToWebinar -
Have you ever wanted to play a video embedded in a PowerPoint file through GoToWebinar but can't because the audience sees a jumpy video with a low frame rate? Or you want to show off a computer p...
11 Feb Second Update - The desktop apps for GTT and GTM won't work with the ATEM unless you can find an "IT Professional" who can whitelist certain ports in Windows 10 systems to allow them to receive video for GTT and GTM. In other words, unless you want to screw with your registry files in hopes of making GTT or GTM work, you might want to investigate other web conference providers that just treat the ATEM Mini like a webcam. (It looks like Chris was using a Mac, so it looks like Macs don't have this problem)
11 Feb Update - this post was marked as an answer too soon. Got the ATEM Mini, and it works with everything EXCEPT GoToTraining and GoToMeeting. Support is telling me that the ATEM is "too professional" for GoToTraining and it only supports simple webcams. Still trying to make it work, but not looking good. This could be a deal breaker for GTT going forward.
ORIGINAL POST:
Thank you - this is really helpful. I ordered an ATEM Mini earlier this week and am eagerly awaiting its arrival. This device will do a lot to make my GoToTraining sessions a lot more professional. I've been frustrated a long time by the inability to zoom smoothly and control the focus of webcams, and now I can use a real camera to capture my video.
In all my forum research, the ATEM Mini will only work with GTW or GTM with a Mac, albeit a potentially cropped image.
Blackmagic says all they are doing is providing a signal and it is up to the software to accept that.
Every other service recognizes the ATEM Mini except GTW/GTM.
LogMeIn says it is too "Professional" and say you need to change some settings that most IT teams won't make.
AshC are there any plans for LogMeIn to update the software for GoToWebinar or GoToMeeting to accept what is becoming a wildy popular and powerful piece of equipment?
Please tell us this is in the works... maybe post-pandemic.
OK. The majority of my spring presentations are over; now have to get ready for my summer presentations. I haven't heard from LogMeIn wrt LogMeIn solving my PowerPoint embedded video problems and the problems that were spawned from that. LogMwIn said there were working on a "fix" but I've heard nothing, even after repeated requests. Time to move on. Checking out other Webinar business solution providers. First up...Zoom. Signed up for an account a few days ago. Started playing around with it and so far it seems like it might work. The biggie....my MAJOR PPT embedded video problem seems to be gone (Great!!). PPT embedded video seems to play well (video and audio). The video is smooth, not choppy.There is an about a one quarter to one half second delay between the presenter and the participant. That's not a big deal to me and is a great trade for improved video quality. Control panel is about the same as LOGMeIn and its intuative enough for an easy and acceptable transition. I thought LogMeIn's response to my problem was terrible and indicative of their lack of interest in keeping their small business Customer base.
GmacNV
