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Please have the new survey asking about gotowebinar quality survey removed
Theres a new survey popping up at the end of all my webinar asking about the quality of the service. This is creating alot of confusion with my candidate viewers since they already have to fill out m...
tanyapereyra as an update, the team has implemented changes so that the GTW survey will not display if a customer has enabled a post-session survey.
We feel like our concern is being dismissed, no action has been taken to resolve our issue for over 3 months, I keep following up and all we keep being told is its going to be resolved over and over again and no update on a timeline how can this take this long to resolve, this is NOT A WAY TO TREAT YOUR CUSTOMERS!!!!!!!!!
tanyapereyra I apologize for the delay as I waited for confirmation from the team.
You will note in this thread that the team updated the process for standard webinars over two months ago.
For recorded webinars, the team has prioritized this for the next sprint, which is typically 2 to 4 weeks, I'm still waiting for a more precise timeline, but it is being worked on.
thank you!!!
tanyapereyra This feature is now live for recorded webinars.
Hi tanyapereyra,
Thanks for checking in. The release is tentatively scheduled for next week.
Any update?
