I am using the new GoToWebinar, and when my speakers share their PowerPoint in slide show mode, GoToWebinar only displays the editing view of PowerPoint if they choose to share only the PowerPoint application. Therefore, they are compelled to share their entire screen to resolve this issue.
Does anyone have a solution to this problem?
Hi Aristeidis, as a best practice Presenters should exit any applications that may cause pop up messages on their screens before they begin presenting. Another option is to pause notifications temporarily, both Windows and Mac support this.
We have started investigating what is required to introduce an old Labs beta feature that existed in GoTo Webinar Classic, it allowed the Presenter to share a rectangle portion of their screen that they defined. I hope to have more news about this later in the year.
Dear KateG ,
Thank you for your response. I am aware of the solution you mention (Share Screen), but unfortunately, it is causing issues, as sometimes popups from other software appear. Therefore, the "Share Application" option resolves that issue but creates confusion for my speakers, as they cannot share the slide show view. Microsoft Teams does not have this problem. With Microsoft Teams, when you "Share Application" (PowerPoint) while in editing view and then switch to slide show, everything works smoothly.
Would it be possible to address this important issue in a future update?
Hi Aristeidis Welcome to the Community
If you select "Share Application" attendees will only see the actions you take with that application, and it will display the PowerPoint in editing view. If you select "Share Screen" attendees will see the view you choose in PowerPoint.
Having two monitors is ideal, especially if you are looking to view presenter notes. Are there obstacles when sharing the entire screen? I may have more suggestions.
