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Ken4's avatar
Ken4
Frequent Contributor
4 years ago

Pre Loading a CSV Registration List

Hello,   Approx how long does it actually take for a pre reg list to load in GTW Webcast Mode with approx 1300 email addresses?      I added a file about an hour ago, never saw it appear so I tried...
AshC's avatar
AshC
Retired GoTo Contributor
4 years ago

Hi Ken4 

If a registration list of that size should fail, it may be helpful to break it into two smaller parts for upload.  Let us know how it goes. 

 

Ken4's avatar
Ken4
Frequent Contributor
4 years ago

Thanks but it's actually not going to work because the load is soo picky. You can't have a hyphen in first or last name, can't have two names in the first or last name columns (example; Joe Lin Collins.. it rejects the Joe Lin)

after countless attempts cleaning it up with tech support on the phone, I'm just going to have the registrants register themselves. 

This bulk load would probably work for 200 - 300 list since that would be easier to filter out what's causing the load issues but 1400 names isn't work well

  • GlennD's avatar
    GlennD
    GoTo Manager
    4 years ago

    Thanks for letting us know Ken4, I will share this with our team.