Forum Discussion

Zuziannaa's avatar
Zuziannaa
New Member
2 months ago

Problem with webinars with more than 2,000 participants

Does anyone else have a similar problem?  With the new system, webinars with more than 2,000 participants do not work. Everything freezes, nothing can be shared, the audience cannot see the presen...
Zuziannaa's avatar
Zuziannaa
New Member
2 months ago

Hi,

I already had a test, and yes, we had three webinars with close to 2,000 people, and then the whole application froze. It is impossible to share presentations, and the cameras and microphones do not work. 
Id: 822-553-515; 331-916-627; 846-756-739

KateG's avatar
KateG
GoTo Manager
2 months ago

Hi Zuziannaa 

Thanks for the additional information. I see that you have been in recent conversation with customer support, and there is an internal investigation who will follow up with you.