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Forum Discussion

julieswork's avatar
julieswork
Active Contributor
5 years ago
Solved

Problems with bulk upload of registrants

I am having problems uploading a list of bulk registrants. I used the template from GoToWebinar, saved the file as a .csv and have tried uploading it 3 times. Each time it appears to go through, but ...
  • julieswork's avatar
    julieswork
    5 years ago

    Yes, that's what I used.  Apparently the problem was the accent marks in the names -- even dashes and periods in names.  I had to open my spreadsheet in Notepad, then save it as a an UTF-8 file, then open it again in Excel then save as a .csv. 

AshC's avatar
AshC
Retired GoTo Contributor
5 years ago

julieswork  If the errors persist Customer Support can help manually uploading the registrants to the scheduled webinar.  Just make sure the registration settings only require First, Last Name and Email address. 

  • aos's avatar
    aos
    New Member
    4 years ago

    I would like Customer Support to help me manually upload all the registrants to my own scheduled webinar. I am not seeing the bulk registration button in the About Section of My upcoming webinar edit page. Why is that? I need to upload registrants from the Google Sheets page which I have downloaded as my CSV file, before the webinar day and time. Kindly help out! Thanks. 

     

    I want to upload my upcoming webinar attendees lists on  "Form Responses 2" and "Feedback" from this Google sheets; xxxxx to my Canada Immigration webinar coming up on Saturday. I would appreciate you help out with it.

    • KateG's avatar
      KateG
      GoTo Manager
      4 years ago

      aos welcome to the Community! I see that someone from support has reached out to you. Currently this feature is not available during the free trial period.