Forum Discussion
Thanks, yeah the reply to is correct being our email account. It's the from name (not email) that the name it's coming from is not our account name anymore. It's the "GoTo Webinar Global Customer Support" instead of our account name. Below is a screen shot of how they were listing the from name. Second screen shot is how they look now
Thank you for the screenshots, I see the change you are describing now. From some additional testing, it only appears to be happening with panelist and co-organizer emails, not attendee emails.
- Ken43 years agoFrequent Contributor
Yep, you're correct. I added presenters as Org which gave the from GoTo in the email, switched them back to panelist which gave our name. Not sure why this time I added them as Org's instead of Panelist like I've done the last 200 times!
Thanks for the help, all resolved. Thanks again
- GlennD3 years agoGoTo Manager
A ticket with our development team has been opened for this issue.