Forum Discussion

AllforOnePL's avatar
AllforOnePL
Active Contributor
3 years ago

Questions section during webinar - error related to Polish characters

Hi, there is a new problem during recent weeks. When an attendee writes a question (in "questions" section), then, always when uses Polish character (like ą, ż), it automatically selects the whole te...
AllforOnePL's avatar
AllforOnePL
Active Contributor

Hi, thank you. But it worked well earlier, it looks like something changed recently, please fix it, we cannot use "Questions", and we need it 😞

AshC's avatar
AshC
Retired GoTo Contributor
3 years ago

Can you please confirm the GoToWebinar / GoToMeeting software version you are using there? 

 

What type of webinar are you scheduling / hosting with attendees where questions are not available? 

  • AshC's avatar
    AshC
    Retired GoTo Contributor
    3 years ago

    AllforOnePL  I have created a ticket to look into this sudden change further.  If you could add any details to help us further the investigation it would help us understand the root cause faster. 

    Thanks. 

    • AllforOnePL's avatar
      AllforOnePL
      Active Contributor
      3 years ago

      Hi, thank you for your support. I enclose screenshots showing the problem. It looks like the problem is not with all Polish characters, but only with two of them: "ą" and "ż". And it apperas both when using "questions" and "chat". Both when attendees use them and also when I (organizer) use it.

      Best!

      Alex

    • AllforOnePL's avatar
      AllforOnePL
      Active Contributor
      3 years ago

      Hi AshC, do we have any progress in this topic?

      • AshC's avatar
        AshC
        Retired GoTo Contributor
        3 years ago

        AllforOnePL  I'm sorry I don't have an ETA yet for this fix.