Forum Discussion

TheAcademy's avatar
TheAcademy
New Contributor
4 years ago

Recorded events - avoid end time

Hi, 

We want to make some of our live webinars available for reviewing afterwards as a recorded event (so we can keep track of who and how many times the recording has been viewed). Problem is that you have to set an end-time, and that you cannot choose an end time like in over a year; it is possible to keep it for a couple of months, but not longer. Problem with this is that after the deadline, I suppose that the link will not work anymore as the event will not be available anymore. How can we solve this, so that interested people will be able to use one link for the recorded event now and in a year (or later), instead of having to create a new link every couple of months? 

 

Thank you in advance. 

 

KR,

Sofie 

  • AshC's avatar
    AshC
    4 years ago

    Hi Sofie,

    If you're using Cloud Recording and attaching this to the webinar post-broadcast (the default behavior currently), then the registration link will remain active for 1 year and lead all late attendees to the recorded session. 

     

    If you are instead using the cloud recording link itself or GoToStage then there is currently no expiration date for these.

  • AshC's avatar
    AshC
    Retired GoTo Contributor
    4 years ago

    Hi Sofie,

    If you're using Cloud Recording and attaching this to the webinar post-broadcast (the default behavior currently), then the registration link will remain active for 1 year and lead all late attendees to the recorded session. 

     

    If you are instead using the cloud recording link itself or GoToStage then there is currently no expiration date for these.

  • Scott_Brown_LSM's avatar
    Scott_Brown_LSM
    Active Contributor
    3 years ago

    I am unable to find out how long after my event has taken place (completed or what they call Past Events), the https://register.gotowebinar.com/register/######## address associated with the event will stay active?

     

    That might seem like a strange question, but I have a legal requirement to keep that page up (or to continue to use that URL)  and available for 2 weeks after my event.

     

    I'll need to change the information on that page post event as well, is there a restriction on that or just edit as normal, as you would before the event took place. 

     

    Thank you.

    • AshC's avatar
      AshC
      Retired GoTo Contributor
      3 years ago

      Scott_Brown_LSM  The way it works currently, your original registration link should last at least 1 year when it is linked to a cloud recording of the live broadcast.  New registrants will be taken to the recording after completing all the required questions (assuming you have the event set for automatic approval).