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Recording cut after the first 2 minutes
On Thursday 21 January 2021, we held a webinar lasting about an hour, from 17:00 to 18:00 CET. We recorded it, however in the video library we find a recording of just 2 minutes. What may have happen...
You are right, Chris Droessler. Tank you all.
Hi Gianni,
If you ended up with a 2 minute recording then something may have gone wrong during the broadcast itself. Did you have any Co-Organizers recording from their PCs elsewhere?
What happens when you attempt to record a test webinar using the same audio and video connections?
Hi AshC,
yes, we were 2 organizers and we both recorded, so is this the problem? Only one has to record?
Gianni Rossi You are allowed to both record simultaneously, which is why I was wondering if there was another copy out there that can confirm the shortness of the file itself. If you only have one copy, then it is likely that the remainder of the session was not recorded at all.
I think that AshC is thinking that maybe one of the co-organizers accidentally hit the button to stop the recording.
You are right, Chris Droessler. Tank you all.
