Forum Discussion
Shannen
Contributor
It's a single live event. There are 51 people registered now, some registered before him and some after. So it seems to be just him. It's so weird that he is not showing up or getting his confirmation email even though he gets the "You're Registered" message after entering his name and email address.
AshC
3 years agoRetired GoTo Contributor
Shannen I don't have a good explanation for why this particular registrant is not appearing on your registration list. If you want to investigate further, gather the attempted registration time, webinar ID, and affected email, then give us a call at your convenience to file a ticket for engineering: https://support.goto.com/webinar/help/how-do-i-contact-gotowebinar-customer-support-g2w090151