Forum Discussion

Ken4's avatar
Ken4
Frequent Contributor
3 years ago

Registration Server Issues, please try again later

Hello,    We have a ton of big webinars this week and this server issue pop up has shown a few times. Just wonder if that's because we're having 400 to 600 all register in the last ten minutes each...
  • Ken4's avatar
    Ken4
    3 years ago

    The ones who reported this server pop up where all from the same org. So I had them get off their VPN, that fixed it. 

    Thanks 

AshC's avatar
AshC
Retired GoTo Contributor
3 years ago

Hi Ken,

There is an upper limit on the number of registrations that can occur simultaneously for an event, however 4-500 within 10 minutes of your event should not be a problem.  If this continues, please give us an affected webinar ID to check internally. 

  • Ken4's avatar
    Ken4
    Frequent Contributor
    3 years ago

    The ones who reported this server pop up where all from the same org. So I had them get off their VPN, that fixed it. 

    Thanks