The GoTo Community is currently experiencing some technical issues affecting new posts and comments. We are actively working with our service provider and apologize for the frustration.
Forum Discussion
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Reminder Emails
Hello, The past two weeks the 1 day before reminder emails have been hit or miss. Sometimes they go out and sometimes they don't. Seems the 1 hour before there isn't a problem. Very odd since I ...
Ken4 I'm sorry about that. Emails scheduled for delivery should be going out on time. If this is not the case Customer Support can help investigate if you have specific webinar examples.
You can resend confirmations to individuals, but not to everyone at once.
A possible workaround for this is to make a change to the webinar description, and check the box to 'notify all participants', which will then send an email to every registrant and staff member with the new info.
Ken4 I'm sorry about that. Emails scheduled for delivery should be going out on time. If this is not the case Customer Support can help investigate if you have specific webinar examples.
You can resend confirmations to individuals, but not to everyone at once.
A possible workaround for this is to make a change to the webinar description, and check the box to 'notify all participants', which will then send an email to every registrant and staff member with the new info.
Yes, acceptable solution. I didn't see how to mark it as acceptable solution
slightly changing the description is a good idea rather than changing the title. I wanna blame on VPN but I haven't been on the VPN. I'm sure it's something on my end. Reminders for tomorrow's webinar are working fine so I'll monitor.
Thanks
