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Forum Discussion
SDenis_2
2 years agoActive Contributor
Reminder Notifications
I just received an email from a webinar that I registered for that will start 1 week from today. I am not sure if our own webinars have this feature turned on. I looked at the settings and I do not...
- 2 years ago
SDenis_2 the screenshot references the disclaimer that can be added to emails, I turned it on mine so you can see it more clearly.
You want to click on the box below "Reminder Email" if it's a new event you should see the option to have an email sent or not. If it's an on-demand webinar, you will not have the option to send a reminder email.
Do you see that option?
KateG
2 years agoGoTo Manager
SDenis_2 the screenshot references the disclaimer that can be added to emails, I turned it on mine so you can see it more clearly.
You want to click on the box below "Reminder Email" if it's a new event you should see the option to have an email sent or not. If it's an on-demand webinar, you will not have the option to send a reminder email.
Do you see that option?
SDenis_2
2 years agoActive Contributor
KateG,
Thank you for the response. I had to try it a couple of times, but I finally got the toggle to stay in the "On" position. I have checked it several times since this morning, and it seems to be working fine now. I am not sure what I did to get it to stay in the on position, but it worked, so it appears to be working fine. Thank you again for the assistance.