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MaraBalari's avatar
MaraBalari
New Contributor
5 years ago
Solved

Share videos streaming in Webinars

Hi all!
Could you confirm if the webinar video sharing functionality is only for the PRO plan? Or is it also available for the Basic plan?

We need to play a video without audio in conjunction with a PPT within a live webinar.

Is this possible in the basic version?

thank you!

7 Replies

  • MaraBalari's avatar
    MaraBalari
    New Contributor
    5 years ago

    Hi Glenn! good morning
    I appreciate your response.
    We have a Gotowebinar corporate account with the email Mbbalari@bas.com.ar but with the expired license.
    I asked for the test session with the mail marabelen@bas.com.ar, because we need to prove that the Starter application works by sharing streaming videos in the webinar.
    Our company is in financial trouble and we cannot pay another month of the application without this functionality being useful.
    In the event that this does not work, we are forced to use another tool that generates Webinars.


    We did a test with the trial application not using the Share option and there is a delay of 2 or 3 seconds.
    The question is: Are you sure that the Starter version system supports streaming video playback? Or do I have to ask for the PRO plan?
    Thank you in advance for all your collaboration! :)

  • GlennD's avatar
    GlennD
    GoTo Manager
    5 years ago

    Hi MaraBalari 

     

    I looked up your account and you are currently in the free trial period. The GoToWebinar Lite plan does not include video sharing, you would need to select a Standard plan at least to get this feature.

     

  • MaraBalari's avatar
    MaraBalari
    New Contributor
    5 years ago

    Hello Chris! thanks for your answer.
    The Lite plan is the so-called Starter on the price list.
    We have tested the trial version, running a video and the streaming is extremely slow.
    The option to share video by preloading it from Share does not work for us either.
    We regret not being able to give webinars with this modality.

  • MaraBalari's avatar
    MaraBalari
    New Contributor
    5 years ago

    Hello Chris! thanks for your answer.
    Is the Lite plan you are discussing the same as the Starter plan? best regards

  • Chris Droessler's avatar
    Chris Droessler
    Respected Contributor
    5 years ago

    There is no "Basic" plan in the list of current plans. You might have an old plan called Basic.

     

    The Video Sharing feature is part of the Standard, Pro, and Enterprise plans.

     

    Video Sharing is not part of the Lite plan, but there is a work-around.

     

    You can share a video without audio by just playing the video on your computer and sharing that screen. The frame rate of the video that the Attendees see will be less than a normal video, but unless you have a closeup of someone talking, most people will not notice.

     

    Compare the different plans here:

    https://www.gotomeeting.com/webinar/pricing