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Jrock118's avatar
Jrock118
New Contributor
2 years ago

Sorry, this portion of the webinar cannot be viewed on this device

Greetings.  I have one user getting this error.  His screen displays OK for a second or two then gets the error. Others can play the video just fine.  I have removed and re-installed the software but...
Jrock118's avatar
Jrock118
New Contributor
2 years ago

Hi Kate,

 

Yes, this is a recorded video.  The issue is that others can play it fine.  It's just one user and he has issues with all recorded videos.

 

Thanks,

John