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Temporary loss of image in two places in the video.
My customer has sent me the message: We are having a problem with the video of a webinar we made the other day. The image (audio continues in the back) disappears completely between 00:00 - 00:33 an...
globalnetint Considering this recording was processed online, there may have bee a problem with the finalization if everything looked normal during the actual presentation. I would suggest having the affected Organizer call Customer Support to see if the original, temporary recording files can be re-converted for better quality.
https://support.goto.com/webinar/help/how-do-i-contact-gotowebinar-customer-support-g2w090151
globalnetint Considering this recording was processed online, there may have bee a problem with the finalization if everything looked normal during the actual presentation. I would suggest having the affected Organizer call Customer Support to see if the original, temporary recording files can be re-converted for better quality.
https://support.goto.com/webinar/help/how-do-i-contact-gotowebinar-customer-support-g2w090151
