The GoTo Community is currently experiencing some technical issues affecting new posts and comments. We are actively working with our service provider and apologize for the frustration.
Forum Discussion
Golnaz
11 years agoNew Member
the number of attendees by Phone
How can I find out how many attendees were in webinar by Phone?
- 10 years ago
Hi,
Only webinar attendees that join using our software are captured for our attendee report. If an attendee only dials into the audio of a webinar they will not be listed in any reporting.While we keep phone records for 24 hours after an event for troubleshooting purposes, there isn't a way to automatically associate a phone number with a registrant.
Kyle Root
9 years agoNew Member
Attendee Report
AshC
9 years agoRetired GoTo Contributor
Hi Kyle,
I apologize, at this time GoToWebinar Organizers do not have a 'phone-only' or 'dial-in' report available. If a user does not connect during the live webinar, then they will appear as absent on the live webinar report.