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Golnaz's avatar
Golnaz
New Member
11 years ago
Solved

the number of attendees by Phone

How can I find out how many attendees were in webinar by Phone?
  • AshC's avatar
    AshC
    10 years ago

    Hi,

    Only webinar attendees that join using our software are captured for our attendee report.  If an attendee only dials into the audio of a webinar they will not be listed in any reporting. 

     

    While we keep phone records for 24 hours after an event for troubleshooting purposes, there isn't a way to automatically associate a phone number with a registrant. 

Site Brahma kum's avatar
Site Brahma kum
New Member
10 years ago
This reply was created from a merged topic originally titled Tracking phone callers.

Hello,
one of the participantes in a meeting was using his Mobile phone,  but he didn't appear in the meeting report afterwards