Forum Discussion

Golnaz's avatar
Golnaz
New Member
11 years ago
Solved

the number of attendees by Phone

How can I find out how many attendees were in webinar by Phone?
  • AshC's avatar
    AshC
    10 years ago

    Hi,

    Only webinar attendees that join using our software are captured for our attendee report.  If an attendee only dials into the audio of a webinar they will not be listed in any reporting. 

     

    While we keep phone records for 24 hours after an event for troubleshooting purposes, there isn't a way to automatically associate a phone number with a registrant. 

Jonathan11's avatar
Jonathan11
New Member
9 years ago
This reply was created from a merged topic originally titled Report of Phone Attendees.

Is there a way to track participants who dialed in for the webinar conference? We are attempting to download a report that indicates all participants who called in, their phone number, and perhaps how long they remained on the phone call. Is this possible? Thanks!