The GoTo Community is currently experiencing some technical issues affecting new posts and comments. We are actively working with our service provider and apologize for the frustration.
Forum Discussion
Solved
the number of attendees by Phone
How can I find out how many attendees were in webinar by Phone?
Hi,
Only webinar attendees that join using our software are captured for our attendee report. If an attendee only dials into the audio of a webinar they will not be listed in any reporting.While we keep phone records for 24 hours after an event for troubleshooting purposes, there isn't a way to automatically associate a phone number with a registrant.
Let's say that GoTo implemented this feature and you had 10 phone callers in addition to the regular webinar Attendees, would they all be labeled as "phone caller" in the Attendee list, or would you want it to list the phone number, like "800-555-1234"?
How would you know who to unmute? How will you know a phone caller needs to speak? Do you just go down the line and say, "I've just unmuted the first caller to talk. Are you there?" Or do you unmute all of them at once?
What would be exceedingly useful to any small local government agency hosting remote board meetings is:
- Change GoToMeeting to allow two classes of participants (or two links with different rights):
One with a password that had full webcam/audio rights for up to 25 users (i.e. Council members & Mayor). Another that could only watch/listen perhaps with chat comments (i.e. emailed to the Public).
OR - Change GoToWebinar Lite to allow up to 25 webcams as concurrent Presenters (instead of 6) on the screen, and keep existing Participant functions as they are.
Regards,
PETER I. COLLINS
Information Technologies Manager
City of Geneva, Illinois
22 South First Street
Geneva, Illinois 60134
