Forum Discussion

Golnaz's avatar
Golnaz
New Member
11 years ago
Solved

the number of attendees by Phone

How can I find out how many attendees were in webinar by Phone?
  • AshC's avatar
    AshC
    10 years ago

    Hi,

    Only webinar attendees that join using our software are captured for our attendee report.  If an attendee only dials into the audio of a webinar they will not be listed in any reporting. 

     

    While we keep phone records for 24 hours after an event for troubleshooting purposes, there isn't a way to automatically associate a phone number with a registrant. 

Chris Droessler's avatar
Chris Droessler
Respected Contributor
6 years ago

Let's say that GoTo implemented this feature and you had 10 phone callers in addition to the regular webinar Attendees, would they all be labeled as "phone caller" in the Attendee list, or would you want it to list the phone number, like "800-555-1234"?

 

How would you know who to unmute?  How will you know a phone caller needs to speak?  Do you just go down the line and say, "I've just unmuted the first caller to talk. Are you there?"  Or do you unmute all of them at once?

pcollins's avatar
pcollins
New Contributor
6 years ago

What would be exceedingly useful to any small local government agency hosting remote board meetings is:

 

  1. Change GoToMeeting to allow two classes of participants (or two links with different rights):
    One with a password that had full webcam/audio rights for up to 25 users (i.e. Council members & Mayor).  Another that could only watch/listen perhaps with chat comments (i.e. emailed to the Public).

    OR

  2. Change GoToWebinar Lite to allow up to 25 webcams as concurrent Presenters (instead of 6) on the screen, and keep existing Participant functions as they are.


Regards,

 

PETER I. COLLINS

Information Technologies Manager

City of Geneva, Illinois
22 South First Street
Geneva, Illinois 60134

pcollins@geneva.il.us