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Forum Discussion
Golnaz
11 years agoNew Member
the number of attendees by Phone
How can I find out how many attendees were in webinar by Phone?
- 10 years ago
Hi,
Only webinar attendees that join using our software are captured for our attendee report. If an attendee only dials into the audio of a webinar they will not be listed in any reporting.While we keep phone records for 24 hours after an event for troubleshooting purposes, there isn't a way to automatically associate a phone number with a registrant.
Chris Droessler
6 years agoRespected Contributor
Thanks for the detaled explaination. This has been discussed here before, and hopefully GoTo will consider adding this feature.
For now, you could give out the panelist phone number and access code to anyone who needs to connect only with a phone and need to talk. They still do not show up in the Attendee list, so you have no way of muting that person if they need to be muted by the Organizer. I'd give this code out only to someone you really trust and tell them not to share it.
Jayne L
6 years agoActive Contributor
Thanks Chris.
I considered that; however, there are a number of these folks who are not as keen as they once were.
Some are great, but, some are not.
We would struggle if we could not mute them.
- mitmy6 years agoActive Contributor
Phone calls arriving as in Gotomeeting as caller 1 etc would be a very good start.
If during the registration process, someone could tick a box saying "I'd like to attend by phone" and be sent a pin via email, that would be excellent.
As I've said elsewhere, them dialling a number to to raise there hand to as a question would make me a very happy person indeed.
I could then ditch may other conference call facility....