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Forum Discussion
Solved
the number of attendees by Phone
How can I find out how many attendees were in webinar by Phone?
Hi,
Only webinar attendees that join using our software are captured for our attendee report. If an attendee only dials into the audio of a webinar they will not be listed in any reporting.While we keep phone records for 24 hours after an event for troubleshooting purposes, there isn't a way to automatically associate a phone number with a registrant.
Connected by phone only and not to the visual part of the webinar? No.
Connected to the visual part of the webinar and choose to use the phone for audio? Yes. In this case you can scan down the list of Attendees while in the webinar and see who is using computer audio and who is using phone audio. This is the only place to do this, as it will not show up in any Attendee or other report.
Since the audio is intergrated - it would be useful to see how many.
indeed!
We are working on an unidentified callers option for GoToWebinar, currently available with GoToMeeting services.
It has been more than 2 years since you made this post that "it is being worked on" but it appears you still don't have a solution. Can you please provide an update? I can see that users have been repeatedly asking for this to be made available in GotoWebinar for many years. If it's already available in GotoMeeting, why is it so difficult to get it in GotoWebinar? Especially when all your competition out there has had this feature available for quite some time and clearly there is a high demand for it.
