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Forum Discussion
The webinar was recorded, but it is not in the video library.
Hello, for the first time it happened to me now that today I hosted a webinar that ran for a little over 2 hours, it was recorded, but the video is not available in the video library. The WEBM file ...
Good morning,
thank you for the information. But I've already tried everything. The converter tells me that the WEBM file is damaged and cannot be loaded or converted. I have done hundreds of webinars and there has never been a problem. The video recording was automatic as always, but this time it was not saved to the library.
I have no idea what the error could have been, it's a mystery. However, I hope it was a one-off. Records are important to us.
Nice day
Veronica
Hi veronikak ,
I would recommend checking your GoTo Webinar Recording Settings. Make certain you have Save Recordings to Video Library and not Save Recordings to My Computer to ensure that your recordings go the Video Library.
