Forum Discussion

MollsFar's avatar
MollsFar
Active Contributor
6 months ago
Solved

Transcript Translation Issue

The majority of our webinars, both Live & OnDemand are in English.  But we do have French customers and have both Live and OnDemand webinars for them as well.  I found that the transcription for OnDemand English webinars is fantastic.  Our video guy was impressed with how little correction he had to do when he edited the transcript to turn on CC.  However the attempted translation of the French OnDemand webinar is awful.  It appears the transcript tries to translate & so there is a mix of French & English.  My French trainer has spent hours editing the transcript.  At first I thought I'd be able to download, put in a table & he could quickly copy & paste the script, the paste over the entire transcript.  Nope, it has to be done one block at a time.  The translation on the transcription needs to be turned off & not try to translate into English.  

  • KateG's avatar
    KateG
    6 months ago

    MollsFar​ good seeing you 

    Currently, transcriptions are only available in English, which is why the attempted transcription for French webinars may not produce the desired results.

    I understand how frustrating this has been, particularly with the added editing effort required, and appreciate your patience, this will be shared with the team. You can turn off transcription in Settings for those webinars that are held in French.  

1 Reply

  • KateG's avatar
    KateG
    GoTo Manager
    6 months ago

    MollsFar​ good seeing you 

    Currently, transcriptions are only available in English, which is why the attempted transcription for French webinars may not produce the desired results.

    I understand how frustrating this has been, particularly with the added editing effort required, and appreciate your patience, this will be shared with the team. You can turn off transcription in Settings for those webinars that are held in French.