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Unable to see today's webinar Analytics
Hi, we just ran a webinar successfully - we had a full room and we recorded our webinar. However, my dashboard says that we had no attendees. Can anyone assist? Thanks Caroline
Hello,
I apologize for the recent reporting issues.
We experienced a data disruption this week of GoToWebinar session analytics which should be fully restored in the coming days.
Please reference our status page for resolution updates: https://status.gotomeeting.com/
There were incidents yesterday. GTW is working on it.
More details at https://status.gotomeeting.com/
Identified - Due to technical difficulties, reports for webinars hosted between 05/14, 15:00 UTC until 05/14 22:00 UTC may currently be unavailable. Our engineering team is working diligently on the resolution and the reports are likely to be available in the next 72 hours.
May 15, 10:41 UTC
The problem is solved. Thanks.
This issue has not been resolved. I have webinar questions generated during an executive presentation session 930-1030A MST yesterday that are still missing.
Good to know, and you are lucky, this is not yet solved on my side! I will wait 72h as suggested by GTW.
