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csimpson's avatar
csimpson
New Contributor
6 years ago
Solved

Unable to see today's webinar Analytics

Hi, we just ran a webinar successfully - we had a full room and we recorded our webinar.   However, my dashboard says that we had no attendees. Can anyone assist?    Thanks Caroline
  • AshC's avatar
    AshC
    6 years ago

    Hello,

    I apologize for the recent reporting issues.

     

    We experienced a data disruption this week of GoToWebinar session analytics which should be fully restored in the coming days. 

     

    Please reference our status page for resolution updates:  https://status.gotomeeting.com/ 

AshC's avatar
AshC
Retired GoTo Contributor
6 years ago

Hello,

I apologize for the recent reporting issues.

 

We experienced a data disruption this week of GoToWebinar session analytics which should be fully restored in the coming days. 

 

Please reference our status page for resolution updates:  https://status.gotomeeting.com/ 

Roxanegb's avatar
Roxanegb
New Member
6 years ago

I did a webinaire yesterday ( like a good 18 hours ago) and I still can't have the question in the report ( neither question or participation report) . I know that it took more than 4 hour to get the participation report and the recording but is it normal after all that time to not have the question ?

 

Thank you