Forum Discussion

New Contributor

5 years ago

Solved

User Cannot Add Videos when clicking "Engage Your Attendees"

Here is a screenshot that the user is seeing. We have already updated their policy and firewall rules to allow access.

AshC
5 years ago
Cyralek There may be something up with that Organizer's account. Please have them call into Customer Support to create a case for us to examine further.

Chris Droessler

Respected Contributor

5 years ago

different web browsers?

New Contributor

5 years ago

User has tried with Microsoft Edge, and Google Chrome, and the issue persists with both.

AshC
Retired GoTo Contributor
5 years ago
Cyralek There may be something up with that Organizer's account. Please have them call into Customer Support to create a case for us to examine further.