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Forum Discussion

Cyralek's avatar
Cyralek
New Contributor
5 years ago
Solved

User Cannot Add Videos when clicking "Engage Your Attendees"

Here is a screenshot that the user is seeing.   We have already updated their policy and firewall rules to allow access.  
  • AshC's avatar
    AshC
    5 years ago

    Cyralek  There may be something up with that Organizer's account.  Please have them call into Customer Support to create a case for us to examine further. 

Cyralek's avatar
Cyralek
New Contributor
5 years ago

User has tried with Microsoft Edge, and Google Chrome, and the issue persists with both.

AshC's avatar
AshC
Retired GoTo Contributor
5 years ago

Cyralek  There may be something up with that Organizer's account.  Please have them call into Customer Support to create a case for us to examine further.