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Forum Discussion
eUROGEN-DS
3 years agoNew Contributor
Video views missing from Video Library
Hi. Since December, we can no longer see the number of views for each of our videos in the library dated after the end of May 21. They are still there prior to that date. With the analytics, we can o...
eUROGEN-DS
3 years agoNew Contributor
Hi. The behaviour has happened on numerous different systems/browers (Chrome on Macbook, Chrome on iMac, Edge in Windows 10). I have just tested it in Firefox (v111.0.1) on an iMac, having cleared the entire history/cache, and the issue remains. My colleague experiences the same issue too, so I don't believe that the cache can be causing this.
Thanks
Darren
KateG
3 years agoGoTo Manager
eUROGEN-DS thanks again for your reports and your response here. The team has been alerted and will investigate.