Nemko
11 months agoNew Member
Webcam no longer connecting - just spinning wheel
I have done dozens of webinars using webcam. Now, in my last webinar the webcam would not start - just showing the spinning symbol. And when I now book new webinars, the webcam feed just show spinni...
- 6 months ago
Hi Nemko,
Welcome to the GoTo Community. Sorry to hear you are having trouble.
Most of the time, this is due to the use of a VPN or restricted access due to a Firewall Configuration. Also Note, Webcam Port configuration, GTW recommends UDP 1853, used for integrated webcam video support and Voice over IP (VoIP) and in-session communications.