Forum Discussion

kdurigan's avatar
kdurigan
Active Contributor
6 years ago
Solved

Webinar Analytics is Missing

We hosted a webinar on 3-31-2020 and it's not showing in our analytics. I need help to resolve this. Thanks! Webinar ID 709-200-947  
  • AshC's avatar
    AshC
    6 years ago

    fourthlink We are still investigating an earlier issue where some webinars have long delays with reporting.  Please subscribe to the status page for updates:  https://status.gotomeeting.com/ 

fourthlink's avatar
fourthlink
Active Contributor
6 years ago
LindsayH - can you share how it was fixed. We're having the same issue.
LindsayH's avatar
LindsayH
Active Contributor
6 years ago

I had to call support and sit on hold for 1.5 hours and they fixed it for me. Sorry not something I was able to do. 

I am for sure finding missing data and weird functionaly in gotowebinar lately. I am hoping it all gets resolved.