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kdurigan
6 years agoActive Contributor
Webinar Analytics is Missing
We hosted a webinar on 3-31-2020 and it's not showing in our analytics. I need help to resolve this. Thanks! Webinar ID 709-200-947
- 6 years ago
fourthlink We are still investigating an earlier issue where some webinars have long delays with reporting. Please subscribe to the status page for updates: https://status.gotomeeting.com/
my_webinar
6 years agoNew Contributor
Hi all,
We have the same problem - our analytics won't show for yesterday's webinar, how can we get the analytics for that webinar in our dashboard?
Webinar-ID: 310-676-091
Thanks!
AshC
6 years agoRetired GoTo Contributor
Hi my_webinar ,
There was a delay in some information being delivered from webinar broadcasts yesterday, but they should be all caught up by now. Please let us know if you still see any lost data points.
- my_webinar6 years agoNew Contributor
Hi AshC,
Thanks for getting back to me about this! For the following webinars the analytics are showing, but for this particular webinar, still not. Can you get these numbers to update still?
Thanks!
Best, Annika
- AshC6 years agoRetired GoTo Contributor
flmoreirai Can you please check the status of that webinar now?
- rubyarroyo16 years agoNew Contributor
Hi a webinar scheduled for today did not generate an attendance report and is displaying as 0 attendees despite the fact that we had a decent crowd appear. Any idea as to when I should expect this report to be available?
Webinar ID
609-423-531
- AshC6 years agoRetired GoTo Contributor
my_webinar I have asked our engineering team to see if the data can be recovered from 5/7/20 for your webinar. Thanks for your patience.