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kdurigan's avatar
kdurigan
Active Contributor
6 years ago
Solved

Webinar Analytics is Missing

We hosted a webinar on 3-31-2020 and it's not showing in our analytics. I need help to resolve this. Thanks! Webinar ID 709-200-947  
  • AshC's avatar
    AshC
    6 years ago

    fourthlink We are still investigating an earlier issue where some webinars have long delays with reporting.  Please subscribe to the status page for updates:  https://status.gotomeeting.com/ 

my_webinar's avatar
my_webinar
New Contributor
6 years ago

Hi AshC,

 

Thanks for getting back to me about this! For the following webinars the analytics are showing, but for this particular webinar, still not. Can you get these numbers to update still?

 

Thanks! 

Best, Annika 

AshC's avatar
AshC
Retired GoTo Contributor
6 years ago

my_webinar I have asked our engineering team to see if the data can be recovered from 5/7/20 for your webinar.  Thanks for your patience.