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Forum Discussion

Chris_CGN's avatar
Chris_CGN
New Contributor
6 years ago
Solved

Webinar Registration Link now leads to my cloud recording?

Hey there. If someone clicks on the GTW-registration link after the webinar has ended, they can view the recording. But i dont want that ... So, how can I prevent customers from seeing my recordings?...
  • AshC's avatar
    AshC
    6 years ago

    Chris_CGN  The only way for an old registration link to lead to a cloud recording is if that scheduled webinar had checked the feature for 'send new registrants to the recording' on the emails customization section. 

     

    ** We plan to change the default behavior for this in the future.

Connective's avatar
Connective
Active Contributor
7 years ago

Our recent webinar ended 2 days ago yet we are still receiving compelted registrations for people wanting to attend. Is there a way to redirect anyone coming to the registration form, after the webinar has closed, to a page or message that tells them the webinar has already taken place? 

klmonline's avatar
klmonline
Contributor
6 years ago

This is a feature lack and needs to be addressed in a future release. Saying "it is normal behavior" ignores the problem. We can change the description and say "DON'T REGISTER FOR THIS!" but people don't read their screens. We can't disable the registration page after the event, we can't delete the event from our past events list, we can't lower the number of allowed registrations to block additional ones, and we can't change to requiring approvals for new registrations. 

 

We need a way to prevent new users for registering for past events and series. Please add this to the roadmap.