Forum Discussion

Chris_CGN's avatar
Chris_CGN
New Contributor
5 years ago

Webinar Registration Link now leads to my cloud recording?

Hey there. If someone clicks on the GTW-registration link after the webinar has ended, they can view the recording. But i dont want that ... So, how can I prevent customers from seeing my recordings?...
Problem
Question
  • AshC's avatar
    AshC
    5 years ago

    Chris_CGN  The only way for an old registration link to lead to a cloud recording is if that scheduled webinar had checked the feature for 'send new registrants to the recording' on the emails customization section. 

     

    ** We plan to change the default behavior for this in the future.

Menk's avatar
Menk
New Contributor
5 years ago

Hi GlennD ,

Thanks for your reply. I wanted to know 2 things here:

1. Will this work for new registrants? Like once the live webinar is over, Can new users register using the registration link shared with them earlier and watch the webinar recording ? I believe this feature is only for those registrants who registered earlier but could not watch the webinar in session. But our use case allows attendees to come in any time after the webinar and watch it (on demand).

2. Does the recording viewers go into the attendees? We want to get all viewers as our attendees?

 

Let us know in case there is any other way possible. Or if add video after session will work as on demand video and we will be able to fetch the attendees through developer APIs. 

 

Thanks!
Menk.

 

  • GlennD's avatar
    GlennD
    GoTo Manager
    5 years ago

    Hi Menk,

     

    Yes, people registering after the live webinar will be taken to the recording and their registrations will go into your reports. I highly recommend our training resources for new GoToWebinar customers. https://embark.logmeininc.com/#gotowebinar

     

     

    • Menk's avatar
      Menk
      New Contributor
      5 years ago

      Hi GlennD ,

      Thanks for this and the link to the training manual, it helps. I wanted to know is there a way once a registered candidate watches a recorded webinar, Is there any API similar to fetch webinar attendees which can help me fetch all the after session recording viewers. I want to pull the recording viewers and display them in our Salesforce CRM using the rest APIs.
      I could not find any API in here for fetching recording viewers: https://goto-developer.logmeininc.com/content/gotowebinar-api-reference-v2 
      Let me know!

      Thanks.

      • AshC's avatar
        AshC
        Retired GoTo Contributor
        5 years ago

        Hi Menk, 

        I'm afraid we don't have calls for every data point yet, though if you are sharing the original registration link for participants to watch the recording, then you would want to pull the updated attendee report for that webinar (not the recording report).