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Forum Discussion

Chris_CGN's avatar
Chris_CGN
New Contributor
6 years ago
Solved

Webinar Registration Link now leads to my cloud recording?

Hey there. If someone clicks on the GTW-registration link after the webinar has ended, they can view the recording. But i dont want that ... So, how can I prevent customers from seeing my recordings?...
  • AshC's avatar
    AshC
    6 years ago

    Chris_CGN  The only way for an old registration link to lead to a cloud recording is if that scheduled webinar had checked the feature for 'send new registrants to the recording' on the emails customization section. 

     

    ** We plan to change the default behavior for this in the future.

Golder's avatar
Golder
Active Contributor
6 years ago

I learned today that if you use GoToWebinar to send an email to registered attendees that did not attend, they automatically get a link to the webinar recording. We do not want this to be automated. We use on demand when we want to share our recordings, because we need to add the attendee evaluations to the the Survey feature.  WE DO NOT WANT TO AUTOMATICALLY SHARE OUR RECORDINGS FOR PROPRIETARY REASONS, whether we send a post webinar email or not.

 

If this is not corrected, we will remove our business from GoToWebinar under both of our licenses.

AshC's avatar
AshC
Retired GoTo Contributor
6 years ago

Hi,

Soon wee plan to make recording attachments to follow-up events optional, where you can set the default as 'disabled'.