Forum Discussion

Cadcorp's avatar
Cadcorp
New Contributor
2 years ago

What is the difference between "Active attendees" and "Listen-only attendees"?

In the new GoTo Webinar app, some attendees are  "Active attendees" and "Listen-only attendees". We set it that all would be listen-only. Is there a difference? Should we be concerned about them havi...
KateG's avatar
KateG
GoTo Manager
2 years ago

Cadcorp can you check your settings and see if you have Allow Mic turned off under Attendee Permissions? 

 

Cadcorp's avatar
Cadcorp
New Contributor
2 years ago

Hi, 
Yes, we'd already done that. And when we checked during the webinar, it was still turned off.

  • KateG's avatar
    KateG
    GoTo Manager
    2 years ago

    Cadcorp Thanks for verifying the settings are correct. Is this happening with every webinar? Are all attendees 'Active Attendees? ' Could you share the web ID(s) when this happened so we can take a closer look? If you click on my username and PM me a message I will follow up with the team. Thanks! 

    • Cadcorp's avatar
      Cadcorp
      New Contributor
      2 years ago

      I've sent you a PM

      • KateG's avatar
        KateG
        GoTo Manager
        2 years ago

        Cadcorp thank you! Our team is currently reviewing. I will let you know when I hear further.  I appreciate your sharing your experience with the Beta version. It's appreciated.