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Forum Discussion
hhuynh
4 years agoNew Contributor
When Hosting a Webinar, Viewers can not hear the pre-recorded video but can hear the live speaker
When broadcasting a webinar, once the live speaker starts presenting our pre-recorded video - users can not hear the pre-recorded video. Specifics of situation - It is only happening to one busi...
hhuynh
4 years agoNew Contributor
Hey there Glenn,
We have double checked both of those. Lets say there are 20 people on the webinar.
All from different bussiness/agencies.
Lets say 3 of those 20 are from the same agency. We are only having this problem with 1 agency/business. The other 17 people can hear but the 3 people who can not are all at the same place/working out of the same building. Its a strange issue.