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Forum Discussion
Kriss1
24 days agoNew Contributor
when loading the report, we only see a connection for a couple of minutes
Could it be that the listener was connected via their link the entire time, but when loading the report, we only see a connection for a couple of minutes?
KateG
23 days agoGoTo Manager
Hi Kriss1ā
Typically it would not indicate that they were connected the entire time if the report states they were only connected for a few minutes. The Attendee Report shows all join/leave so if they left and came back, that should be registered.
Did they report having an unstable connection? It's possible that may have led to some discrepancies in the report.
Kriss1
21 days agoNew Contributor
They said they were connected all the time.