The GoTo Community is currently experiencing some technical issues affecting new posts and comments. We are actively working with our service provider and apologize for the frustration.
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Why can't I share my camera on macOS Catalina?
I'm running macOS Catalina (10.15.3) and I'm not able to share my camera during a GoToWebinar session. In Security & Privacy preferences, Privacy tab, GoToMeeting isn't listed in camera settings pan...
Hi,
If you are seeing GoToMeeting in the Security and Privacy setting of your Mac in the Camera section, please try the following:
- Launch the GoToMeeting software from your Applications folder (if you do not have it installed join our test meeting to install it)
- Click on GoToMeeting in your toolbar to open the menu and then select Preferences
- In Preferences select Webcam, this should trigger a preview of the webcam and your Mac to list GoToMeeting in the Security and Privacy settings so you can give it access
We are experiencing a lot of problems where GTW/GTM does not even show up in the microphone/ camera/ screen sharing setting. The issue persists even after a restart of the computer. This resolve in that our presenters can not join our meetings.
We have had to move to Zoom for 50% of our sessions.
Is there a solution for this? Is there any specific information available what to do as an presenter when this happens? Do you have any download link to resolve this problem?
Thank you!
Have you seen this discussion?
It is an odd workaround, but apparently works until GoTo can update GoToWebinar.
