The GoTo Community is currently experiencing some technical issues affecting new posts and comments. We are actively working with our service provider and apologize for the frustration.
Forum Discussion
simoneo81
6 years agoNew Member
Why can't I share my camera on macOS Catalina?
I'm running macOS Catalina (10.15.3) and I'm not able to share my camera during a GoToWebinar session. In Security & Privacy preferences, Privacy tab, GoToMeeting isn't listed in camera settings pan...
- 6 years ago
Hi,
If you are seeing GoToMeeting in the Security and Privacy setting of your Mac in the Camera section, please try the following:
- Launch the GoToMeeting software from your Applications folder (if you do not have it installed join our test meeting to install it)
- Click on GoToMeeting in your toolbar to open the menu and then select Preferences
- In Preferences select Webcam, this should trigger a preview of the webcam and your Mac to list GoToMeeting in the Security and Privacy settings so you can give it access
Ron Westerhout
5 years agoNew Contributor
We are experiencing a lot of problems where GTW/GTM does not even show up in the microphone/ camera/ screen sharing setting. The issue persists even after a restart of the computer. This resolve in that our presenters can not join our meetings.
We have had to move to Zoom for 50% of our sessions.
Is there a solution for this? Is there any specific information available what to do as an presenter when this happens? Do you have any download link to resolve this problem?
Thank you!
- Chris Droessler5 years agoRespected Contributor
Have you seen this discussion?
It is an odd workaround, but apparently works until GoTo can update GoToWebinar.