What do I need to do - SMS registration
This is beyond frustrating. I have had 7 different submission, 4 different people call and yet nohting from SMS registeration. I am beyond exhausted. NONE of the folks know what they are doing and...
Forum Discussion
Why was my reply deleted?
i understand and am fully aware of who denys and approves. I am un happy with the way GH teams is handling the issue. While i appreciate you all helping but why is that every person I talk to will have a seperate answer ? I will spend almost 2 hours only to get an email later to edit what was updated. This has happened to me for like 4 times in the last week alone ! You all seems to have an happy hour going on at your office - cos today I got a response saying to edit something on my website - Which was ALREADY updated and submitted TWICE ! And By now your team should know what floats and what doesnt.
This has been an total gong show. Many, many hours of productivity lost by this complete show of incompetence. We have gone in circles trying to get approved. The Grasshopper team literally told me to remove the Contact Us section from our site because it was confusing the approvers. The very next day, I was told we couldn't get approved because the approvers go straight to the contact us section. Yet another agent told me that we needed to change the name of our company on the submission. We have spend beaucoup dollars on wesbsite changes and I have lost at least a year off my life because of the stress of trying to run a business with no access to my employees and clients. I'm posting here while knowing that this likely will be delieted just like all my prior posts have been. Apparently the community only supports glowing reports of Goto products - but doesn't want honesty and transparency about a process that has been a first class failure.
I kind of agree with you. While I get connected to someone fairly quickly but this SMS thing is a pain. I would keep getting messages from one person to update my wesbite - when it was done per the ask like weeks back . It seemed harrasment . I called in , and had an employee walk thru my website to ensure they are seeing the same things as I was . They were. So either the company hires incompetent folks or I have no idea. If I dont hear anyting by this week - I am going to try may be ring centeral and few others that have popped up since I have been with GH . I would love to conitnue but the way its going - I have been out of sms for two weeks now - with a helpless support system.
