Forum Discussion

radwan_ali's avatar
radwan_ali
Visitor
2 months ago

about the Hamachi subscription

I purchased a Hamachi subscription but could not use it in the Hamachi vpn network. only show me the free subscription.
any advice how to solve the issue.

thanks 

13 Replies

  • radwan_ali's avatar
    radwan_ali
    Visitor
    2 months ago

    thanks for the reply 

    yes am using the same account and i have 3 active subscription but i can not use them under any vpn network 

    when click on buy subscription it open goto page and there is 3 active subscription but i can't use them

    when open the network vpn settings only show me the free one 

    so how can i change from the free to the one purchased

    can you explain how to change the network vpn from free to 32 computers subscription 

  • KateG's avatar
    KateG
    GoTo Manager
    2 months ago

    radwan_ali 

    I checked with the team and you do have an active Hamachi account associated with the email used here.

    Are you sure you are logging in with the correct email?