Forum Discussion

kkogh's avatar
kkogh
New Member
13 days ago

Cancellation and Refund Request for HAMACHI Subscription

Hello,

I have been charged for Hamachi even though I am not using it. I would like to cancel the payment and remove the registered card information, but I am unable to delete it. The payment was made on January 3, 2025. I kindly request a refund, the removal of the card payment information, and the cancellation of the subscription plan.

  • KateG's avatar
    KateG
    GoTo Manager
    13 days ago

    Hi kkogh

    I've created a case for you, someone from out support team will reach out to you soon.