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Etalonk's avatar
Etalonk
New Member
5 months ago

I can't add a card because payment.servers.getgo.com is not responding

I open https://admin.goto.com  -> Billing -> Payment method and press "Add a card". After few minutes I see on Chrome Inspect Tool connect timeout error to https://payment.servers.getgo.com/payment 

  • GlennD's avatar
    GlennD
    GoTo Manager
    5 months ago

    Hi Etalonk, sorry for the frustration.

     

    I was unable to locate any other reports of this issue, it may have been a temporary connection issue can you please try again?

     

    • Fabian3's avatar
      Fabian3
      New Member
      5 months ago

      mine also. i've tried using Edge, Chrome and Safari , but still cannot add new card