Forum Discussion

jungeunbin's avatar
jungeunbin
Visitor
2 months ago
Solved

Request to Cancel Hamachi Subscription

Dear Hamachi Support Team, I am a user from South Korea and cannot contact your support team directly. I kindly ask for your assistance in canceling my Hamachi subscription associated with [your acc...
  • GlennD's avatar
    GlennD
    2 months ago

    jungeunbin Your support ticket in the queue to be assigned, support calls take priority so response time can vary.

jungeunbin's avatar
jungeunbin
Visitor
2 months ago

It seems like 24 hours have already passed. When can I expect to receive an email? Shouldn’t it have arrived within 24 hours at the latest?

kimjinho's avatar
kimjinho
Visitor
2 months ago

It took me five days to get an e-mail, and they asked me to give them my e-mail address. I certainly wrote it in the content and answered it with that e-mail address, but I don't understand why you're asking me again

  • jungeunbin's avatar
    jungeunbin
    Visitor
    2 months ago

    I wasn’t asking you; I was asking the administrator. Also, this message is part of my communication log. Please don’t misunderstand. I only asked the administrator because I haven’t received an email yet.